Hubei Yue Zhong Xin Fibreglass Manufacturing Co., Ltd.
LEADING TECHNOLOGY AND HIGH QUALITY
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FRP Accessories Technical Support and Service
At FRP Accessories, we are committed to providing our customers with superior technical support and service. We provide a comprehensive suite of resources and services to ensure the best possible experience for our customers.
Technical Support
We offer a variety of online and telephone technical support services to help our customers with their technical issues. Our knowledgeable staff is available to assist with product installation, technical troubleshooting, and product advice. We also provide detailed product documentation and user guides to ensure our customers can use our products quickly and effectively.
Warranty and Repair Services
We offer a comprehensive warranty and repair service for our products. Our service includes repairs for defective parts, as well as replacements and upgrades. We also provide warranty information and support for our customers.
Product Upgrades
We offer product upgrades for our customers to keep up with the latest technology. Our upgrades include firmware and software updates, as well as hardware upgrades. We also provide installation and technical support for our product upgrades.
Customer Care
At FRP Accessories, we are dedicated to providing our customers with the best possible experience. Our customer care team is available to answer any questions or concerns our customers may have. We strive to provide a positive and helpful customer experience for all of our customers.
Hubei Yuezhongxin New Composite Material Manufacturing Co., Ltd., founded in 2010, is providing customers with high-quality and affordable Fibreglass Reinforced Plastic (FRP) products, including FPR grille, pultruded pile, molded profiles, non-conductive ladder, square tube, and a wide variety of accessories.
FAQ:
Q1: Are you a trader or manufacturer?
A1: We are an OEM with our own manufacturing machines and equipment, operated by around 100 people in 3 workshops based in Guangshui City, Hubei Province, China.
Q2: What’s your terms of payment?
A2: Usually, we accept T/T, irrevocable L/C at sight. For regular order, we prefer 50% in advance, 50% before shipping from the factory.
Q3: How do you control the quality?
A3: We have a quality department composed of 3 people to inspect quality daily. We also support third party test at every deal and the certificate of our FRP products are exhibited in the company website.
Q4: What about lead or shipping time?
A4: The lead time depends on quantity you ordered, but generally we complete the shipment within 8 days. However, lead time will be longer if your demand is special.
Q5: How to pay sample and express charges?
A5: We provide samples for free and you only need to pay the express charges. We have some cooperated express companies to help if necessary.